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Content Marketing – Using Content to Win Business and Build Trust – Part Four


Without a marketing plan you are basically throwing everything you have at a wall and hoping something sticks. So far we’ve in this series on content marketing, we’ve discussed… What kind of content you will create The audience for your content… who? Your content marketing distribution channels… where? Now, we need to tie all this [...]

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Creating a Customer Loyalty Program & Building Community


If your key ring is like mine, it is full of Customer Loyalty Program FOB tags.  Mine has several grocery store “club” tags, a drug store value tag and even one from my gym. For a while, the gym FOB held my attention — scan it enough times at the front door and get a [...]

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What Does Branding Mean Today?


Originally branding meant marking livestock with a red-hot iron. Today, branding is about much more than just a mark. Merriam-Webster defines branding as… “The promoting of a product or service by identifying it with a particular brand.” Today we talk about things like Brand Awareness, Brand Building, Brand Advocates and Brand Monitoring. We still associate logos and [...]

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13 More Marketing Musts for 2013


At the beginning of last year, we put out a post called 12 Online Marketing To-Dos for 2012 + 1! The response was great. We’ve gotten lots of feedback on this list as well as some updates on what our clients are doing with it. As it happens, every year in our industry, lots changed. That said, [...]

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The Internet is Changing the PR Industry


Something really interesting is happening to the PR industry because of the Internet. This thing called technology has completely flipped the industry on its head. So much so, in fact, PRSA (the trade organization) had to redefine what is that we do for the first time in years. The new definition is: Public relations is a strategic [...]

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